Refund policy

Honey & Cole gladly accepts returns within 7 day of receiving your item, less shipping fees paid with purchase, for store credit only- no refunds 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@honeyandcole.com. Please note that returns will need to be sent to the following address: 6 Grateful Acres Lane Lothian, MD 20711 

If your return is accepted, we will email instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at hello@honeyandcole.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Store Credit
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically sent your store credit within 10 business days. 
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@honeyandcole.com